Returns and Refund Policy

Due to the perishable nature of our craft beer and food products, all sales are final once they leave our facility. If you receive a damaged or incorrect shipment, please contact our team within 48 hours of delivery to arrange for a replacement or store credit.

Return Process

• 1.
  Document the Issue

  Take clear photos of any damaged packaging, broken seals, or incorrect labels immediately upon receipt of your order.

• 2.
  Contact Support

  Email our support team with your order number and the photos of the affected items to initiate a resolution claim.

• 3.
  Verification Review

  Our team will review your claim and the shipping logs to verify the discrepancy or damage within 2 business days.

• 4.
  Resolution Delivery

  Once approved, we will issue a replacement shipment for the damaged goods or apply a credit to your account for future purchases.